Accessibility Statement

Counselyn is committed to ensuring digital accessibility for people with disabilities and complying with the European Accessibility Act (EAA) and applicable national legislation. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Accessibility Standards

Our efforts to comply with accessibility standards include aligning with the European Accessibility Act and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria. These guidelines help make web content more accessible for people with a range of disabilities and ensure compliance with EU regulations.

Measures to Support Accessibility We take the following measures to ensure accessibility:

Regular evaluations of our website’s accessibility using automated and manual testing tools.
Accessibility considerations embedded in the design and development process.
Staff training on accessibility best practices and EU compliance requirements.
A dedicated team or contact point to address accessibility feedback promptly.

Accessibility Features

Our website includes the following features to improve accessibility:

Alternative text for all meaningful images.
Keyboard navigability and focus indicators.
Adjustable text size, contrast settings, and color schemes.
Descriptive link text for clarity and context.
Logical and consistent navigation structure.
Support for assistive technologies, such as screen readers.

Feedback and Complaints

We value your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.

In compliance with the European Accessibility Act, if you are not satisfied with our response to an accessibility query or complaint, you may refer the matter to the relevant national authority or EU body responsible for accessibility compliance.

Compatibility

Our website is designed to be compatible with the latest versions of major browsers and assistive technologies. Older browsers or non-standard technologies may limit accessibility.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, some content may not yet fully comply with the highest accessibility standards. In such cases, alternative formats are available upon request. Please contact us for assistance.

Ongoing Efforts

Counselyn is dedicated to ongoing improvement of our website’s accessibility. We conduct regular reviews and updates to address accessibility issues, ensure compliance with the European Accessibility Act, and stay aligned with evolving standards.

If you have questions, require assistance, or wish to provide feedback, please do not hesitate to reach out. Your input is crucial in helping us enhance accessibility for everyone.

Accessibility Statement

This statement was last updated on [enter relevant date].

We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]